FAQ

Here are answers to frequently asked questions:

How does my organisation make a referral to the foodbank?

Our foodbank works with a range of local agencies who meet people at risk of going hungry. Citizens Advice, children’s centres and health visitors are just some of those who can refer people to our foodbank.  Those in crisis can contact us directly.

 

What’s in a typical food parcel?


A typical food parcel contains a minimum of three days of nutritionally balanced, tinned and dried foods that have been donated by the local community. A typical food parcel includes: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned vegetables, instant mash, UHT milk, tea, coffee, sugar, tinned dessert and biscuits. We also provide milk, bread and eggs.

Can the parcel be adapted to special dietary requirements?

Our foodbank can usually adapt your food parcel to suit your dietary needs if you inform us.

Will the food parcel cater for my whole family?

Our foodbank will adapt your food parcel according to the number of adults and children.

I have a baby, can you help with supplies of nappies and baby food?

Our foodbank often carries a small stock of nappies and baby foods, which we can add to your parcel. Please let the foodbank know when you arrive if you need additional items for your baby.

What if I can’t get to the foodbank centre?

We are sorry but our foodbank is not able to deliver your food parcel to your home unless in extreme circumstances.  If you are unable to attend a foodbank centre you can ask a relative or friend to collect on your behalf.

What if the parcel contains items I do not eat?

Those collecting parcels from Tayport have the option to exchange items.  Speak to the volunteer on duty who will advise you.