The Tay Bridgehead Foodbank’s principal aim is to help people who are in need of basic food, toiletries, etc..
Generally, our clients are referred by social workers, health care visitors, community nurses, head teachers, police, clergy, doctors, etc.. However, in some instances, clients can self-refer by contacting us through our ‘Contact Us‘ page on this website.
We are very aware of how the implications of the restrictions and restraints that we have all been asked to meet can change the circumstances for individuals and/or families. Having to come to terms with being furloughed or finding that our job has disappeared can have a really significant impact both financially and emotionally.
This, of course, can be particularly trying so if you find yourself in such circumstances please do not hesitate to contact us if you think that we can help, even if it is just in the short term.
All information and contact details we receive are kept strictly confidential and in line with all applicable data protection requirements.
What We Do :
Once contact is made we’ll get back to you as soon as we can and assess the situation with you. We normally support clients for 4 weeks and then review the needs again with them. Parcels are made up once a week.
Since March 2020 we have been delivering all parcels to clients’ homes on Wednesdays, usually between 12 noon and 2pm.
Emergency parcels are made up and delivered on the day requested, unless a wait until the delivery day is acceptable. These requests are dealt with as one-off’s as soon as we are alerted to the need.
Where possible, specific dietary requirements can also be accommodated.
Our hope is that we can help anyone who contacts us or, if it is something we are unable to help with directly, at least point them in the direction where help can be found.
Like so many food banks, we are predominantly dependant on the goodwill of individual donations of food and other items but also for the gifts of the money that helps us to keep going.
A team of volunteers delivers donations, collected from the 3 drop off points, to the Foodbank on three to four days each week. Two other volunteers check the deliveries, date them and stack them in the store. Any out of date items are disposed of. Lastly another pair from the volunteer team restock the main shelves from the store and ensure that stocks with a short “use by” date are placed at the front of the shelves. That team will also highlight shortages of specific items so that requests can be made to donors or items ordered from suppliers.
Promotion / Publicity :
Our hope is to continue to promote the work of the Foodbank through leafleting as well as through the Internet.
Word of mouth is also a great way of passing on what we do.
From time to time we may be able to produce an occasional flyer or newsletter that can be dropped off at Dental practices, Doctors surgeries, local libraries, schools and the like.
We greatly appreciate all and any help that we get from those who are willing to help to make our work known throughout the community at large.